Frequently Asked Questions

Yes, we have two wheelchairs for rent.
Please ask at the front desk when making a reservation or when you come.
As the number is limited, we…Continue reading

Yes, parking is free.
There is a parking space for about 50 cars.

The nearest station is Tagami Station on the Shin- Shinetsu Main Line
We will pick you up from the station, so please call us (free).

Of course it is possible.Check-in at any time before check-in and after check-out
To do.Please contact the front desk.

7-Eleven - FamilyMart is about 3 to 5 minutes by car.

Pets can be kept in the circle of this facility.
Please refrain from staying in the room.
If you can bring your pet, please contact us at th…Continue reading

Yes, of course.
There is a safe in the room.
We will also keep it at the front desk.
Please ask us.

This facility has separate plan"room meals" and "hall meals".
Please make a reservation with your desired plan

Yes, we do provide.
There is a karaoke snack and ramen corner.
Both will be from 20:00.
You can also make a reservation.

There are smoking rooms and non-smoking rooms at this facility.
Please check your room type.
Even if it is a smoking room, if you wish, we c…Continue reading

Yes.Free Wi-Fi is available throughout the building.

Yes, we do provide.
Sizes are available from 80 cm, but the number of sizes is limited.
Please understand.
We will match the size at check-i…Continue reading

Check-in is basically 15:00
Check-out time is 10:00.
It depends on your accommodation plan.

Yes, we do provide.
It is from 7:00 in the morning to 21:00 in the evening.

Yes, we do provide.
There is a massage corner.
It is possible in the room if you wish.
((We may not be able to meet your request due to irre…Continue reading

Of course we will respond.
If you have any allergies, calorie restrictions, or dislikes, please ask in advance.
Please understand that we ca…Continue reading

Yes, we can arrange it for you.
Please contact us for the amount etc.